Returns & Exchanges

At VGR Egypt, we strive to ensure your complete satisfaction with our grooming and beauty tools. If you are not entirely happy with your purchase, our streamlined return and exchange policy is designed to provide a hassle-free experience within 14 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure the product is in its original packaging, unused, and includes all accessories and the invoice to qualify for a return.

• 2.
  Submit a Request

  Contact our dedicated customer support team via our website or WhatsApp to initiate your return or exchange process.

• 3.
  Package Your Item

  Securely pack the device in its original box to prevent any damage during transit while waiting for our courier to arrive.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or ship your replacement within 3-5 business days.